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- Next day shipping (excluding Sundays and holidays)
- Returns and exchanges accepted within 7 days
"Returns and exchanges accepted within 7 days after receiving the product!" Campaign underway
If you would like to return or exchange an item, please contact us via LINE.
*Return shipping charges will be borne by the customer.
Refunds will be made by bank transfer after checking the condition of the returned product.
*Customer will be responsible for transfer fees and shipping charges when shipping the product.
The following products are not eligible for return or exchange.
- Products that have been delivered for more than 7 days
- Prices may be reduced without notice, but we cannot accept price changes for items purchased before the price reduction.
- Products that are dirty or damaged due to use
- Products or accessories that are damaged, soiled, or have a smell of perfume or cigarettes when trying on or checking the product.
- Products that have been washed, repaired, or cleaned
- Items that appear to have been worn multiple times
- If you lose accessories such as the box or tag
*It is okay even if the wig's net and the protective fabric of the hook and loop fastener are damaged.
* Shipping charges will be borne by the customer * Inquiries made on Saturdays, Sundays, and holidays will be responded to on the next business day.
<hat>
- If you use a washing machine, please wash it in a laundry net.
- Do not leave it wet for a long time, adjust its shape and then dry it.
- Avoid tumble drying
<Wig>
- Brush the wig when it is dry.
- Combing your hair when it's wet may cause the curls to come off.
- When shampooing, wash with lukewarm water around 38℃.
〇Precautions when using iron
- We recommend setting the iron temperature to 120℃.
- Please refrain from using at temperatures above 160℃.
●All products will be delivered for a flat rate of 800 yen nationwide.
●Next day shipping・Orders placed by 12:00 will be shipped the same day. (Closed on Sundays and holidays)
●It is expected to be delivered within 1 to 4 days from shipping.
(Delivery time varies depending on the delivery area)