Returns and exchanges accepted within 7 days of receiving the product
If you would like to return or exchange an item, please contact us via LINE.
* Customers are responsible for return shipping costs.
Refunds will be made via bank transfer after checking the condition of the returned product.
*Transfer fees and shipping charges will be borne by the customer.
The following items are not eligible for return or exchange:
- Products that have been delivered more than 7 days ago
- Prices may be reduced without prior notice, but we cannot accept price changes for products purchased before the price reduction.
- Products that are dirty or damaged due to use
- Products that are damaged or dirty, or smell of perfume or tobacco when trying on or inspecting the product
- Products that have been washed, repaired, or cleaned
- Items that appear to have been worn multiple times
- If you lose the box, tags, or other accessories
*It is okay if the wig net and the protective cloth on the hook-and-loop fastener are damaged.
* Customers are responsible for shipping costs. * Inquiries received on Saturdays, Sundays, and holidays will be handled on the next business day.