WIG / Patsun bangs

Returns and exchanges accepted within 7 days of receiving the product

If you would like to return or exchange an item, please contact us via LINE.
* Customers are responsible for return shipping costs.

Refunds will be made via bank transfer after checking the condition of the returned product.
*Transfer fees and shipping charges will be borne by the customer.

The following items are not eligible for return or exchange:

• Products that have been delivered more than 7 days ago
• Prices may be reduced without prior notice, but we cannot accept price changes for products purchased before the price reduction.
• Products that are dirty or damaged due to use
• Products that are damaged or dirty, or smell of perfume or tobacco when trying on or inspecting the product
• Products that have been washed, repaired, or cleaned
• Items that appear to have been worn multiple times
• If you lose the box, tags, or other accessories

*It is okay if the wig net and the protective cloth on the hook-and-loop fastener are damaged.

* Customers are responsible for shipping costs. * Inquiries received on Saturdays, Sundays, and holidays will be handled on the next business day.

<Wig size>
Patsun bangs: length 9cm x width 23cm
Loose curl bangs: length 11cm x width 23cm

<hat>

• If you use a washing machine, place it in a laundry net.
• Do not leave it wet for a long time, reshape it and then dry it.
• - Do not tumble dry

<Wig>

• Brush the wig when it is dry.
• Combing your hair when it's wet can cause the curls to fall out.
• When shampooing, wash with lukewarm water of about 38°C.

Precautions when using an iron

• We recommend setting the iron temperature to 120°C.
• If used at temperatures above 160℃, the curls will straighten out.

●All products are delivered nationwide for a flat rate of 800 yen.

●Next day shipping - Orders placed by 12:00 will be shipped on the same day. (Closed on Sundays and public holidays)

Delivery is expected within 1 to 4 days from shipping.
*Delivery times vary depending on the delivery area. *Delivery may take longer to Okinawa and remote islands (date and time cannot be specified).
*There may be delays due to traffic conditions.